Shipping policy

  • Orders are processed the day after, Monday through Friday, excluding holidays.
  • Orders received on weekends and holidays will be processed the next business day.
  • Once the order is completed you will receive an email with a confirmation message and your tracking number so you can check the shipping status at the courier’s website. If you don’t receive it, please check your Spam inbox.
  • We ship from Barcelona, Spain.
  • we usually ship to European Union with UPS Standard, outside EU with UPS Express Saver or DHL Express and inside Spain with Correos Express 24/48H.
  • Shipping costs are calculated by volumetric weight and added to your order total.
  • Also, shipping costs can be seen in advance on the Cart Page, without having to enter any personal data.
  • In case your country does not appear in the list of states we usually ship to, please send us an e-mail listing the fish catalog number you want, your country and your postal code. As soon as possible, we will send you a quotation of the shipping costs.
  • We don’t charge VAT taxes to non-EU (European Union) customers. Our deliveries are made on a DDU (Delivery Duty Unpaid) basis, which means that non-EU customers must pay, if due, all clearance and customs duties.